Video Transcript

Introduction

Hello! Did you know, that in addition to operating on a completely standalone basis, our secure KYC data collection platform also has the option to seamlessly integrate with your existing systems? Today, we are diving into the world of AMLfocus, including details of our incredibly simple API integration. We will discuss how AMLfocus solves your AML process challenges, why it's so powerful, and how to link it to your own internal systems. Let us jump right in, with an overview.

Overview

In addition to photo ID, proof of address, third party eKYC data and liveness checks, you may be required to collect many different types of document during the life of your customers account. Examples of assets to be collected, may include, company accounts, organograms, bank or transaction statements, and many more. From within your own system, you would simply select the combination of documents required, and pass that information in the background to AML focus. Our platform will then instantly send a secure email to your customer, branded as your company, outlining the requirements and providing a link to the secure collection area. Where customers do not respond, or only partially fulfil the request, the AMLfocus system will track the responses and send escalation emails with the wording and frequency of your choice. When documents are collected, they can be automatically passed back to your own system via the encrypted documents API, where they would be attached to the customer record, closing the case, or flagging for review.

Capture Methods

Your customers have the choice of uploading a file, using the camera on their mobile device, or the webcam attached to their computer. We can even capture screenshots. All steps of the case can be monitored using the AMLfocus administration interface, with a full complement of graphs and reporting, giving a granular overview of all current or past cases. The diary system enables tasks and reminders to be assigned to yourself or members of your team. There is even an online document viewer ensuring that files can be inspected, but not downloaded to the local machines of your staff, in line with GDPR best practises.

Use Cases

Let us take a look at potential use-cases, such as:

1. Telesales Teams

Avoiding push-back when requesting ID documents

Telesales teams onboarding new customers, which avoids push-back when requesting ID documents up-front, by sending the right message in terms of data security.

2. Underwriting and Compliance

Collecting and storing KYC in a compliant manner

Collecting and storing KYC in a GDPR compliant manner, integral to the onboarding process.

3. Ongoing Monitoring

Managing the compliance of large books

Managing the compliance requirements of large books of existing customers, with optimal automation, including escalation processes when customers do not readily furnish the documentation required for compliance purposes.

In turn, AMLfocus can instantly interrogate third party credit reference and open banking databases, at both individual and business entity level. This service can include a regular refresh of the PEP and Sanctions status of your customers, or their businesses.

Analysis

The Analysis stage involves determining which of your core systems would benefit from integration with AMLfocus. Typically, this would be your main CRM, such as Salesforce, or other internal systems that record the personal data, or PII of your customers. If you are a larger regulated company, then you may already have a slick onboarding process that securely collects KYC or KYB. But, what about ongoing monitoring? We often see this important compliance function being overlooked, where manual processes are employed, with email or clumsy general file-sharing apps in use. In any scenario, you can directly benefit from the AMLfocus powerful workflow engine, which can exactly mirror your processes and escalation rules.

Discovery

Our AMLfocus integration experts will work with your team to optimise the workflow processes during the discovery conversations.

API messaging

A prototype will be built to test the two-way messaging and any triggers required on either system.

Quality assurance (QA)

With quality assurance checks being made to determine that the service meets specified requirements.

Deployment

Finally, the service will be deployed, with constant reviews to ensure a smooth operation of the service, with changes being made as compliance requirements evolve.

In Conclusion

We hope that you have found this brief overview useful. Please use the button provided to book a confidential demo, or email us on [email protected].

Thank you!

Deterix Ltd, Trading as AMLfocus.com: 6 FEBRUARY 2024